Privacy policy

At Sivochi , we promise to handle your information in a fair, courteous, and transparent manner. 

When you visit or make a purchase from our website ("the Site"), we gather, use, protect, and share your information in compliance with this Privacy & Cookie Policy.

Personal Information We Collect

Device and Browsing Information

Some information is automatically collected when you browse our Site, such as:

  • IP address

  • Browser type and version

  • Time and date of visit

  • Referring pages

  • Interaction with pages, products, links   

We allude to this carefully collected data as "Device Customer Information."

Some information is automatically collected when you visit our site. If you decide to use a social media platform to access our site, we might obtain some information from that platform in accordance with your consent. We likewise track how you engage with our content, the path that brought you to our site, and the sites or products that catch your eye while you browse. 

Information You Provide Directly

This includes details you give out when interacting with Sivochi:

  • Title

  • Full Name

  • Email Address

  • Shipping Address

  • Billing Address

  • Contact Number(s)

  • Order & Purchase Information

  • Payment Details (processed securely; never stored by ORO)

  • Customer service interactions

  • Workshop/event registrations

  • Any information submitted through forms or correspondence

*Your IP address shows the device you are using for browsing. It may also record the browser version, the time and date of your visit, and the sites you clicked on from the referring website. For a more complete explanation of how we use cookies, please refer to our Cookie Policy below.* 

Information Shared by Third Parties

Personal data could be disclosed to:

  • Delivery partners (for order fulfillment)

  • Business ties or franchisors

  • Service providers (analytics, support, and payment)

  • Legal requests may also result in the disclosure of data.

Order Information

When you make (or attempt to make) a purchase, we collect: 

  • Name

  • Billing and shipping addresses

  • Contact Data (email, phone)

  • Payment method (not stored by us)

Together with Device Information, these form your “Personal Information.”

We may use this information to:

  • Refine and personalise your experience with us

  • Communicate with you

  • Send curated marketing messages (with your consent)

  • Safeguard against potential fraud

  • Honour the preferences you have shared with us

  • Analyse and enhance Site performance, user behaviour, and marketing success

How We Collect Information Online and In-Store

  • You can use our website without disclosing any personal information.

  • Only when you create and access a registered account can you be identified.

  • Physical stores may collect personal information for membership programs or purchases.

  • Store-collected data is protected by the same privacy regulations.

  • If you don't opt out, you agree to the data storage policy.

4. Opt-Out Policy

You can opt out of interest-driven communications and targeted advertising by:

  • Facebook

  • Google

  • TRUSTe

  • Digital Advertising Alliance

  • Network Advertising Initiative

You may unsubscribe from marketing emails at any time by using the "unsubscribe" link or by sending an email to care@Sivochihome.com.
 However, when needed, service-related messages may still be delivered

Do Not Track Signals

As of right now, "Do Not Track" messages do not cause our site to change its data collection methods.

Data Retention

Your Order Information will be kept on file for business and legal reasons, unless you request it for deletion.

Minors

  • Children under the age of (13) should not use this website for any reason.

  • If such information is found, it will be erased straight away.

  • Minors above 13 must use our site with parental guidance for legal reasons.

Additional Information

Access or Corrections

Please use our official support page to get in touch with us to change, add, or delete your information. Support via: Website link

External Links

There may be links to other websites on our site. Since we do not control their privacy policies, we urge you to review them.

Public Forums

Others can see the content you post on blogs or forums. To request removal, please get in touch with us. 

Testimonials

Your name may appear in testimonials with your consent, and may be withdrawn on request.

Social Media Features

The privacy policy of the relevant platform limits interactions with social widgets (such as "Like" and "Share" buttons).

9. Changes to this Policy

Our privacy policy might be revised on a regular basis due to our changing procedures, legal requirements, or growth needs.

Contact Us

For inquiries, clarifications, or concerns regarding this Policy, please reach us at:

Sivochi – Customer Support
 Insert Address
 Insert Email
 Insert Contact Number (if applicable)

Cookie Policy

We follow cookies to provide each and every one of our customers a superior, more seamless, and unique experience. 

What We Use

  • Required cookies to make the site run effectively.

  • Analytics cookies exist to track how users interact with our pages.

  • Use preference cookies to keep track of your preferences.

Your Choice
You could always change your browser's settings to turn off cookies. However, doing so may impact certain site functions.

The way we make use of data is marked by diligence, respect, and a commitment to your privacy.